Emergency on board

Essential emergency information at a glance

We have compiled the most important aspects of emergency management for German-flagged merchant vessels as well as for the German coast:

Maßnahme
Kontakt
Illness or injury
Illness or injury
  • Contact Telemedical Maritime Assistance Service (TMAS) Cuxhaven
  • Fill in report form and body check and mail to TMAS Cuxhaven. In the email, also name the medical equipment on board and attach pictures, if available. Later on, email the follow up exam form
Phone: +49 4721 78-5
Fax: +49 4721 78 39 15
E-Mail: medico@tmas-germany.de
  • Accident at work (more than 3 days unfit for work): fill in accident report form and fax to BG Verkehr
Phone: +49 40 39 80 0
Fax: +49 40 39 80 16 66
E-Mail: info@bg-verkehr.de

www.bg-verkehr.de
Extreme psychological strain
Extreme psychological strain
24/7 emergency phone: +49 40 328 902 440
24/7 chat: www.dsm.care
E-Mail:
psnv@seemannsmission.org
  • Contact "Trauma-Lotsen" of the BG Verkehr
Phone: +49 40 325 220-28 20
E-Mail: trauma-hamburg@bg-verkehr.de

www.bg-verkehr.de
Death on board
Death on board
Phone: +49 30 90 26 95 00 0
Fax: +49 30 90 26 95 24 5
E-Mail: info.stand1@labo.berlin.de

www.berlin.de/standesamt1
Shipping accident
Shipping accident
  • Contact Maritime Rescue Coordiantion (MRCC) of the respective coast state
For German coast:
Phone: +49 421 53 687-0
Fax: +49 421 53 687-14

www.seenotretter.de
  • Inform Ship Safety Division of the BG Verkehr
Phone: +49 40 36 137-100
Fax: +49 40 36 137-204
E-Mail: psc@bg-verkehr.de
  • Inform respective classification society of the ship
Oil or chemical accident
Oil or chemical accident
  • Inform "SOPEP National Focal Contact Point" of the respective coast state
For German coast:
Havariekommando
Phone: +49 30 185 420 2400
Fax+ 49 30 185 420 2009
E-Mail: info@havariekommando.de

www.havariekommando.de

For other coasts:
List of "SOPEP National Focal Contact Points"
Security threat
Security threat
  • Alarm German Point of Contact (PoC) in Cuxhaven
Phone: +49 30 18 54 20-1700
or -1711 or -1712
Fax: +49 4721 39 48 52
E-Mail: poc.germany@point-of-contact.de

Website Maritime Safety and Security Centre (MSSC)
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