Accessibility

Accessibility Statement

Status: 22 September 2020

The German Flag State Administration endeavors to make the website www.deutsche-flagge.de accessible. Legal basis is Directive (EU) 2016/2102, the Federal "Behindertengleichstellungsgesetz (BGG)" and the Federal "Barrierefreie-Informationstechnik-Verordnung (BITV)", all as amended

Throughout the development of this website, user-friendliness and accessibility were our focus. We conducted a self-test on our website to verify its accessibility. The website is currently not fully accessible due to the following exceptions:

Non-accessible contents

Currently, you will find non-accessible contents in the following areas:

PDF documents for download

We are currently working on a procedure to create PDF documents that are accessible or at least only have few barriers. Following this, new PDF documents will be accessible. This process will take some more time. A subsequent adaptation of existing documents is not intended.

Do you require a particular PDF document from our website in an accessible format? Please contact us via barrierefrei@deutsche-flagge.de or the postal address given below. Please state in which format you need the file and to which e-mail or postal address we may send it.

PDF forms for download

In the future, we would like to provide for you our PDF application forms in an accessible format online. The implementation will take a while longer.
The electronic forms are already accessible to a certain degree.

Do you require a particular PDF application form from our website in an accessible format? Please contact us via barrierefrei@deutsche-flagge.de or the postal address given below. Please state in which format you need the form and to which e-mail or postal address we may send it.

Video in German Sign Language

In the future, we would like to offer a video in German Sign Language to explain our website content. The implementation will take a while longer.

This statement

The text of this accessibility statement is not yet available in Easy Language and German Sign Language.

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Feedback – notify us of barriers

If you find any shortcomings in terms of the accessibility of the design of our pages, please contact us via the following address

BG Verkehr/Dienststelle Schiffssicherheit
Stabsstelle Kommunikation & Innovation
Brandstwiete 1, 20457 Hamburg

E-mail address: barrierefrei@deutsche-flagge.de

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Ich stimme den Regelungen zum Datenschutz zu und bin mit der Speicherung und Verarbeitung meiner Daten durch die deutsche Flaggenstaatverwaltung einverstanden.


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Arbitration procedure

You are of the opinion that

  • you did not receive a satisfactory response from the contact options above or
  • you are at a disadvantage because deutsche-flagge.de is not designed in a sufficiently accessible way?

In this case, you can apply for the initiation of an arbitration procedure at the Federal Arbitration Service in accordance with the Federal "Behindertengleichstellungsgesetz (BGG)" section 16. The application form as well as further information on the procedure are given on the website of the Federal Arbitration Service.

It is the task of the Arbitration Service to solve disputes between people with disabilities and public authorities of the Federal Government, especially with regard to accessibility, outside of the courts. The arbitration procedure is free of charge; you do not require legal assistance.

The contact details of the Arbitration Service are:

Schlichtungsstelle nach dem Behindertengleichstellungsgesetz
bei dem Beauftragten der Bundesregierung für die Belange von Menschen mit Behinderungen
Mauerstraße 53
10117 Berlin

Phone: +49 (0)30 18 527-2805
Fax: +49 (0)30 18 527-2901
E-mail: info@schlichtungsstelle-bgg.de

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