Telemedical Maritime Assistance Service (TMAS)

Reaching the telemedical maritime assistance service (TMAS) - Medico Cuxhaven

How to contact the telemedical maritime assistance service (Medico Cuxhaven):

• Emergency Phone: +49 4721 785

• E-Mail: medico@tmas-germany.de

Please note:
In the event of an emergency, please call the telephone number provided above.
For non-urgent enquiries, please send an email. 
If you have not received a reply to your email within two hours, please also call  the telephone number provided above.

Important:
In cases of an emergency please fill in the forms "Telemedical maritime assistance - primary" and "Bodycheck" after an examination of the injured or ill person and email it, together with a description of your medical equipment on board (especially ship under foreign flag) and pictures, if applicable, to Medico Cuxhaven.

E-Mail: medico@tmas-germany.de

For the follow up examination of patients fill in the form "Telemedical maritime assistance - follow up" and email these to Medico Cuxhaven as well.

For our quality control and improvement of our assistance, we ask you to please give a brief evaluation with our form "Telemedical maritime assistance - post advice questionnaire".

Help with any medical emergency at sea

The telemedical maritime assistance service (Medico Cuxhaven) supports and gives advice to seafarers in case of sickness, accidents, maritime emergencies and other incidents on board that require medical advice. The telemedical maritime assistance service (TMAS) is an essential part of the health protection of seafarers.

The telemedical maritime assistance service is available 24 hours a day, free of charge and available to all ships around the world. The assistance is carried out by specially trained physicians of the Helios-Klinik Cuxhaven.

You find concise information in our flyer.